How to Reserve Time to Lap Swim
Effective Tuesday January 26th all lap swim reservations need to be made at least six hours in advance. This purpose of this policy is to improve the logistical organization of daily reservations and to enhance our customer service initiatives. If you need to make a reservation inside of six hours, please call (217) 333-3806 or visit the ARC Member Services desk to see if any lanes or areas in the pool are available.
Go to the Online Reservation Platform and login with your username and password.
- If you don’t have a username/password, click “Do not have a login?” You will be prompted to enter your Member Number (UIN; can be found on your iCard) and Date of Birth. Email email@example.com if you have questions or call Member Services at 217-333-3806 to have them send your credentials or reset your password.
Once logged in, click “Scheduler”
Click the appropriate location you’d like to swim –
- ARC Indoor Diving Well (6 swimmers available)
- ARC Indoor Lap Swim – North Lanes (3.5-7 foot depth)
- ARC Indoor Lap Swim – South Lanes (3.5 foot depth)
Select the date you would like to make a reservation.
Ensure a service, resource, and duration are each selected. It is easiest to view available resources using “list view” instead of calendar view.
After adding desired reservation to your cart, your complete booking details appear. Click “continue.”
You may continue shopping if you would like to make additional reservations. When done making reservations, click “continue to cart.”
Your reservation is confirmed. You may want to screenshot your reservation for your records.
- What to bring with you:
- Proper Swimwear – see here for details
- Towel – towel rental service is suspended
- Personal equipment such as kickboards, pull buoys, and fins as we have restricted the use of our shared equipment
- Facial Covering
- Facial covering must be worn at all times in the facility. You may remove your mask only before you enter the water. Covering must be put back on immediately after exiting the water
- Strictly 1 person allowed per lane. No exceptions will be granted
- Six person maximum capacity allowed in the well. No diving board access at this time
- To minimize patron interaction in hallways, crossing paths on the pool deck, etc. patrons will be encouraged to reserve a lane closest to the locker room of intended use (as feasible). If you need shallow water, please reserve that space as necessary. All patrons should exit the pool deck at the nearest designated location
- Please note that if you are uncomfortable with deep water or wish to do activities such as water jogging, you will be encouraged to reserve a south lane. The north lanes and diving well contain deep water areas
- Reservations begin on the top of the hour and will last for 45 minutes. At the end of each reservation time, lifeguards will signal to clear the pool. Failure to exit the pool in a timely manner at the end of your reservation may result in a suspension to your membership status.
- Reservations can be made here:
- Small trays will be available at the lane entry/exit point of each lane for you to store your facial covering along with your equipment. These trays are sanitized between each use.
- Entering the Water: Always use a feet-first entry into shallow water. If the lane is crowded, always ease in, using a feet-first entry. You may dive into the pool only from the deep end and only if the pool is completely clear ahead of you.
- Direction of Swimming: Just like on the road, stay to the right. Try to leave the middle of the lane open.
- Passing: If a swimmer knows you are behind them and that you want to pass, the best place to pass is at the wall. A light touch on the foot can also signify this. If you pass in the middle of the lane, it should be between the backstroke flags, and you should pass on the inside or middle of the lane. Make sure the way is clear; you can lightly touch the foot of the swimmer in front of you to let them know that you are passing. This will signal the swimmer that you are passing to slow down a little and “hug the lane.”
- Number of People in a Lane: Several people (as many as 8 or more), can fit in a lane if proper etiquette is observed and swimmers of like speed are together.
- Lane Speed: It is very important to swim in a lane with other swimmers of the same speed. The lanes progress with the side pool wall being the slowest and moving faster from there. Fast and slow are relative terms, so take some time to observe the swimmers in the pool and take your best guess as to where you should swim.
- Stopping/Resting: If you are resting on the wall, stay to the right side of the lane to stay away from the swimmers coming in. Stopping in the middle of the pool should be avoided. If the lane is crowded and one person stops, all will have to stop. Be aware of the swimmers around you.
- The Diplomacy of Shared Space: If someone makes a suggestion concerning any of the mentioned etiquette topics, try to make adjustments in the spirit of cooperation. If you make a suggestion to another swimmer, try to do it as diplomatically as possible. Lifeguards will intercede only if there is a problem that cannot be resolved or if there appears to be a safety concern.