The 2020-2021 academic year was filled with several challenges and opportunities for Illinois Campus Recreation. We were able to offer facility access, services, and programs in new and different ways to support students and the campus community. As a department we came together and offered student staff, employees, and patrons a safe space to improve their personal health, well-being, and to increase their sense of belonging at Illinois.

Accomplishments and Challenges

Accomplishments

  • Provided access and operation of facilities for well-being, pandemic response, and community engagement.
  • Implemented operational protocols aligned with CDC and campus guidelines.
  • Created alternative delivery formats for organized programs to accommodate users during the pandemic.
  • Provided development and assistance for student staff through the course of the pandemic.

Challenges

  • Staffing vacancies impacted our ability to provide comprehensive service in some areas.
  • Staffing appropriately at the student level to comply with state pandemic guidelines.
  • Managing temporary staff vacancies (professional and student) during times of direct/indirect illness.
  • Financial challenges limiting full operations/requiring some areas to remain offline during the pandemic.

Assessment

Demographic/programatic Tableau graphs here.

Student Employment Experience Survey Infographic

Overview of Programs and Services

Adventure Recreation

  • 6 climbing clinics and 3 Park and Play programs.
  • 547 fall climbing wall reservations.
  • 652 spring climbing wall reservations in the spring.

Aquatics

  • 249 participants in the Learn To Swim program, reaching 80% capacity.

Campus Bike Center

  • New program that sourced and re-furbished 30 children’s bikes and donated them for the holidays.
  • New drop-off repairs service, resulting in 15 appointments.

Club Sports

  • 2,300+ hours of practices within Campus Rec facilities, adopting CDC safety guidelines.
  • 1,200+ rostered club sport athletes utilized practice space.

Events and Outreach

  • Held a virtual and outdoor Welcome Week event.
  • 1,700+ attendees at Frenzy 2.0.

Facilities & Services

  • 14,276 unique ARC visitors.
  • 243,482 swipes into the ARC.
  • Equipment was moved into one of the gyms, providing social distancing.

Fitness Programs

  • 2 new virtual 12-week prep courses for Personal Trainers and Group Fitness Instructors.
  • 83 participants for 2 new group fitness incentive programs.
  • 639 personal training sessions.

Intramural Activities

  • 20 new intramural activities to provide alternative options in the Fall semester.
  • 3,000+ participants for the spring re-introductions of 6 team sports, 7 single player sports, 3 virtual/digital events, and walk-up events.
  • Staff grew from 16 to 56 students to meet the needs of the program.

Member Services

  • Led the implementation of an online registration and a reservation system for facility access and participation in programming.
  • Student memberships (1,961) were developed and sold to accommodate students who were not fee paying due to service fee adjustments caused by the pandemic.

Risk Management & HR

  • 104 departmental isolation/quarantine cases between September 2020 and May 2021.
  • Helped keep facilities open without significant service disruption.

Shared IT and Marketing

  • Deployed technology solutions for pandemic response, including capacity tracking/display and additional timeclocks for social distancing
  • Assisted with the successful transition to remote work for staff.
  • Communicated changes in service delivery and access processes.

Student Wellness

  • Opened the Food Assistance and Well-Being program to address student food insecurity.
  • 227 donors contributed $41,652 for Giving Tuesday.
  • 22 cooking classes for 172 participants and 6 wellness workshops for 60 students.
Read the full Annual Report
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